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Last Updated: Aug 9, 2017 - 2:21:47 PM |
Nassau, Bahamas – Scotiabank has been recognized by Global Finance
magazine as the 2017 World’s Best Consumer Digital Bank in Latin America
and the Caribbean. Scotiabank has been consistently recognized as the
Best Consumer Internet Bank or Best Consumer Digital Bank by Global
Finance since 2009, demonstrating its strength in digital banking.
“We
are very proud to have been recognized by Global Finance for the
digital solutions we offer to our customers in Canada, Latin America,
and the Caribbean,” said Ignacio (Nacho) Deschamps, Group Head,
International Banking and Digital Transformation. “At Scotiabank, we
have a global robust digital banking strategy focused on meeting
customers’ needs and expectations.”
Scotiabank was recognized as
2017 World’s Best Consumer Digital Bank in 24 countries in Latin America
and the Caribbean: Anguilla, Antigua & Barbuda, The Bahamas,
Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica,
Dominica, Dominican Republic, El Salvador, Grenada, Guyana, Jamaica,
Mexico, Panama, Puerto Rico, St. Kitts & Nevia, St Lucia, St.
Marteen, St. Vincent & the Grenadines, Trinidad and Tobago, Turks
and Caicos, and US Virgin Islands.
Scotiabank was also
recognized in one international regional subcategory: Regional Winner
for Best in Mobile Banking Latin America and the Caribbean; and three
regional subcategories in North America: Best Mobile Banking App, Best
Bill Payment and Presentment, and Best Information Security Initiatives.
Scotiabank
is undergoing a digital transformation to meet the changing
expectations of customers. Some recent highlights include:
·Creating
a network of five Digital Factories in its priority markets of Canada,
Mexico, Chile, Peru and Colombia which are focused exclusively on
delivering digital customer solutions;
·Appointing five digital banking leaders who will drive the Bank’s digital strategy in key markets;
·Partnering with FinTechs and universities to help accelerate our digital and analytics capabilities;
·Rolling
out a new online and mobile banking platform across Latin America and
Caribbean countries to make it easier for our customers to do business
with us; and
·Introducing new digital branches in Mexico City and Canada.
Winning
banks were selected based on the following criteria: strength of
strategy for attracting and servicing digital customers, success in
getting clients to use digital offerings, growth of digital customers,
breadth of product offerings, evidence of tangible benefits gained from
digital initiatives, and web/mobile site design and functionality.
© Copyright 2017 by thebahamasweekly.com
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