The Salvation Army Bahamas Division has an opening for a
Manager of their Family Thrift Stores (Nassau)

Job Summary:

The Thrift Stores Manager effectively and efficiently directs the day-to-day operations of the

Salvation Army’s multi-product retail charity Stores. The Manager ensures the effective performance of all functions necessary to the smooth and successful operation of The Family Thrift Stores. This includes, but is not limited to, staff and volunteer supervision; orderly and attractive presentation of Stores; the collection, processing and sale of donated goods.

Family Thrift Store Manager Job Duties:

- Ensures the smooth and effective operations of all aspects of the Nassau Thrift Stores;

- Manages and supervises all store employees;

- Manages and supervises all store volunteers;

- Ensures a pleasant experience for customers and visitors to the Stores;

- Ensures high standards of donor and customer relations through prompt, efficient, friendly and courteous service by store personnel;

- Supervises the effective collection, sorting, storing, pricing and displaying/merchandising and sale of goods;

- Ensures that all Stores record-keeping needs are met, including statistical data;

- Ensures that Stores revenue targets are met;

- Recommends and helps implement strategy to increase awareness of the Stores with the goal of increasing customer traffic;

- Recommends and helps implement strategy to increase the volumes and types of donated goods;

- Ensures that Stores are always well maintained and presentable;

- Ensures that the Stores comply with merchandising, promotional, pricing and personnel

policies, procedures and standards;

- Helps ensure that the Stores meet all safety and legal requirements;

- Other related duties as required or assigned.

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Qualifications:

- Certified training in sales, marketing, retail business, customer relations or related fields.

- A minimum of five years experience in sales, marketing, retail business, customer relations or related fields, with three of those years being in progressively responsible positions.

- Proficient computer skills, including email clients and Microsoft Office applications;

- Possess valid driver’s license and own vehicle;

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Knowledge, Skills and Abilities:

The candidate will possess

- Excellent communication skills (written and spoken);

- Excellent people (interpersonal relationships) skills;

- Skills in good customer relations, conflict resolution;

- Ability to effectively multitask;

- Ability to think creatively;

- Ability to think and work independently;

- Ability to exercise initiative;

- Ability to use sound judgment;

- Ability to maintain confidentiality;

- Ability to pay close attention to detail;

- Ability to meet deadlines consistently;

- Ability to consistently show enthusiasm.

Applicants must possess the ability and willingness to perform all duties with an understanding of the mission, culture, principles and protocol of The Salvation Army.

Applicants are expected to be in sympathy with the mission and ethos of The Salvation Army as an international church and charitable organization.

Persons wishing to apply for the position can do so by emailing a cover letter of application and a resume to jobs@salvationarmybahamas.org to the attention of “The Bahamas Divisional

Commander”.

www.salvationarmybahamas.org